Thanks for your enquiry regarding returning your fins.
Before you return your fins, please test your fin size.
1. Fitting Your Fins:
DMC fins are made of a silicone-based material which offers maximum comfort, and like most polymers, care is required when putting the fin on without overstretching the strap.
Step 1: Push the fin as far onto the foot as possible before pulling the strap
Step 2: Lift the strap over the heel
Step 3: Adjust for comfort
2. Test Your Fin Size:
Standing is not the way to try a fin as it push the foot into the fin. Sit on a chair, extend your legs, and flex your ankle/foot out. This is your swimming position.
All feet are very different, so fitting a foot into a fixed shape foot cavity of moulded flexible material is an inexact science. Whilst our fins do not correlate directly to shoe sizes as the construction of fins and shoes are very different, we do suggest a close-to shoe size as a secondary size guide.
Please note that each of our fin models has its own mould, so sizes may vary between models. Original training fin, Elite II and Repellor fins are a universal foot, meaning you can wear either fin on either foot, also giving you a wider foot cavity. Our Elite and Elite MAX are specific left and right foot fit. The sizing on our website is a 'Guide' only.
3. Return Your Fins:
If your fins still don't feel right, you can return your unused fins in their original packaging for a refund.
Please refer our Returns page to process your return http://returns.dmcfins.com.au/ Then jump online and reorder.
We do not process exchanges, and we do not pay for return shipping, or refund shipping https://dmcfins.com.au/policies/refund-policy